What do you think of when you hear the word “brand?” If you’re like most folks, products like Coca-Cola or Toyota come to mind. We sometimes think “brands” are limited to big business and giant corporations. But, it’s important for even small businesses or organizations to consider their “brands” and devote effort to building them. The process of developing the “brand” of your company or organization begins with asking questions.
First: What is a brand anyway?
There are many definitions of “brand” out there, but perhaps the most basic is this: Your brand is the “image” of your business in the marketplace. That image is a combination of your story and your message, as well as the perceptions of your company or organization in the marketplace — how your target audience and the public at large view your company, your people, your products and your services.
“Brands” can be crafted, but they don’t exist in a vacuum. Maintaining a consistent and positive brand image is an essential tool for productive marketing. It involves consistently taking the temperature of your business or organization both internally and externally.
When you build your brand, you begin by understanding and recognizing who you are as a company and what you have to offer. You craft a “look” and a message that reflects your unique offerings. You gauge how your target audience and the greater marketplace perceives that image. You adjust. You plan ahead to capitalize on market and internal changes. The goal is helping those two visions (internal and external) to slowly coalesce into a single view or image that makes your business seem like the best (or only) option for our customers.
At Dux D’Lux, when we begin the process of understanding and further developing the “brand” of a business, we often begin with a series of questions to help our client get into the right branding mindset and begin to recognize their own company’s image.
These questions can help you begin to craft your brand…
• What do I have to offer that no one else can?
• What sets me apart and makes my organization unique?
• What 3 words do I want customers to use to describe my company? My products? My people?
• Who is my ideal customer?
• Who is my competition?
• What differentiates me from my competition?
• How does my organization address the specific needs of my industry?
• What kind of reputation does my business have?
• How do I deal with dissatisfied customers?
• What is the first thing I want people to think when they hear my company name?
• In one sentence, what is the story of my business?
For a broader view of how your company is perceived, consider asking a sampling of your team members and customers these same questions. The answers can give you great insight into how effective your story telling is and what ways your brand may need to shift or expand.
As you consider branding for your company, think of the businesses within your market area (regardless of industry). Which ones stand out as the most impressive and why? What can you learn from those impressions to improve your approach to your own brand?






We came across this sage advice from webdesignerdepot.com on 

