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DUXSPEAK

We realize that from a client's perspective it seems that designers sometimes speak in a foreign tongue. Plus, if you have been researching advertising agencies on-line or if you've spoken to more than one designer in your corporate marketing department, you know that different "experts" describe things in different ways. To make it easier for you to understand the Dux approach, we've included a few lessons in DuxSpeak. We hope it will help you gain confidence in our expertise, so that Dux D'Lux can begin learning the language of your company or organization.

AGENCY FEE | AWARD-WINNING | COLLATERAL | CONCEPT PHASE | COPY | DESIGNERS | DUMMY | ESTIMATE | "LOOK"

AGENCY FEE
This is a fee Dux D'Lux applies to all outside contract services that clients ask us to retain on their behalf. Working with offset printers, photographers, media ad reps, etc can be very time consuming for a client. Often, it is more cost effective to rely on Dux D'Lux to take care of these details. The application of an agency fee is a standard industry practice, and allows agencies to be compensated for the administrative costs involved in working with independent vendors. We want our clients to be aware of their costs at each phase of a project. If your estimates do not contain a separate line item for "Agency Fees", then all applicable fees have already been included in your costs.

AWARD-WINNING
You may have seen this phrase used in our website to describe our design staff. It's true that Dux D'Lux has received close to 100 professional, design & advertising awards in our history, but you won't see many of them listed in our portfolio section. Over the past few years, we have begun to de-value these "prizes" on our list of Dux D'Lux goals. You see, design awards are judged and awarded by designers. Our goal of being client-centered is best reflected in the success achieved for clients in THEIR industries. To our thinking, design awards are simply not the point.

COLLATERAL
We use this term to describe the plethera of printed materials used by a company or organization for marketing -- from brochures and newsletters to invitations and direct mail.

CONCEPT PHASE
During the concept phase of a project, Dux D'Lux proposes general design solutions for a piece, including the "look", possible "theme", format, etc. Often, designs in the concept phase include dummy photos and copy to show placement as it pertains to the general tone of the piece. Concept designs are not the final product. They are intended strictly to help clients determine the general look, feel and direction of a piece.

COPY
We sometimes use this term to refer to the verbiage included in a project.

DESIGNERS
We call ourselves designers. This means that each person on our design staff has a degree emphasis in Graphic Design from an accredited 4-year collegiate program. It also means that we are commited to making sure clients' projects are well-designed, whether we are arranging text to be printed on an ink pen or designing a 40-page annual report.

DUMMY
No, we're not into name-calling. A "dummy" is a mock-up or pieced-together proof of a project.

ESTIMATE
We offer costs for design services as an estimate RANGE rather than a flat fee. Our estimates reflect an hourly rate and are based on the scope of a design project and fees invoiced for previous projects of similar scope. Estimates for contract services are generally based on specifications from previous similar projects, and are usually re-estimated when actual project specifications are determined. Most cost estimates are valid for 30 days.

"LOOK"
Sometimes clients come to us because they've never had one. Sometimes it's because they want an updated one. Regardless, your company or organization definitely NEEDS one. It's the character of how you present yourself to the world. It helps people recognize your advertising as yours, even when the message varies. We achieve a consistent "look" by adhering to some firm guidelines for how your logo is used, by establishing a consistent "voice" for your copy, and by developing a consistent approach to using typefaces, graphic images, photographs and colors. You'll note that the word "consistent" appears often. Your "look", like your identity, will not be effective unless it is used consistently.
 
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